Testimonials

Robert Brown

August 2, 2018

Kristen and Amber were super easy to work with, always prompt and very amicable!


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Robert Brown

July 31, 2018

Will absolutely be referring Norcom to everyone we know looking for a home. We are very pleased with the diligent work done by all involved!

Thank you again so much,

Bob


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Stephanie Mailloux

May 31, 2018

In the midst of closing on our home about 3 years ago, our original bank was struggling to get things done and we knew it wasn't going to happen.

Our amazing realtor at Red Door Realty got us in contact with Norcom.

Now with only 2 weeks until closing, Norcom helped us out and got everything done on time. It was impressive to say the least.


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Cheryl Pereira

July 30, 2018

1. If you were to rate our performance from 1 to 10, how would you grade us?

Answer: 10


2. Would you please rate our performance on the following qualities?

Communication and accessibility: Answer - 10

Smooth and enjoyable process: Answer - 10

Friendly and courteous staff: Answer - 10

Professionalism: Answer - 10

Knowledgeable and resourceful: Answer - 10


3. Did our team exceed your expectations? If so, please describe an instance of how we went above and beyond:

Answer: You are always available. I receive answers to my questions in a timely manner no matter the day or time.


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Anthony Chronchio

May 2, 2018

From the first day we met Kristen she made us fell at ease. She was very knowledgeable and understood what we were looking for. Also, Amber was very good at communicating with us and did a great job in answering all our questions.

I would recommend anyone to the Norcom team, they did a great job in helping us become home owners.

Thank you so much.


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Joseph Blancato, Jr.

April 30, 2018

Thank you for getting this done for us on time and as promised. Awesome service which is hard to find nowadays.


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Steven Chambers

This was by far the easiest mortgage and closing we have experienced. Kristen, Amber and the team did a wonderful job detailing what was needed and communicating the next steps.

From our offer to close we were well under 30 days thanks to their knowledge and efforts.

I will be recommending them to everyone I know who is looking for a mortgage.


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acranston0
Auburn, MA

Kristen was more than helpful. She responded to every email very quickly and took the time to explain everything to me and answer my questions fully.


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Pam Mills

If you were to rate our performance from 1 to 10 stars, how would you rate our performance on the following qualities?

Communication and accessibility - 10
Smooth and enjoyable process - 10
Friendly and courteous staff - 10
Professionalism - 10
Knowledgeable and resourceful - 10


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Mary Vigliatura Stolarczyk

1: If you were to rate our performance from 1 to 10 stars, how would you grade us?

Answer: 10


2: If you were to rate our performance from 1 to 10 stars, how would you rate our performance on the following qualities?

Communication and accessibility - 10
Smooth and enjoyable process - 10
Friendly and courteous staff - 10
Professionalism - 10
Knowledgeable and resourceful - 10


3: Did our team exceed your expectations? If so, please describe an instance of how we went above and beyond:

Answer: Fabulous team - look forward to doing more business in 2018!


4: Can you think of any ways we could improve our performance on the next transaction?

Answer: Nope


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Mandee Bush

We are so grateful to be able to work with Norcom to secure a mortgage on our dream home. We originally were pre-approved by a different mortgage company, with a mortgage that just didn't work for us. After only a few short conversations, we knew we needed to work with Norcom.

Kristen and her team were thorough, honest, and kind. They found us a mortgage that made sense for our family and walked us through the entire process.

Being a first time home buyer, we assumed the mortgage process would be overwhelming & time consuming, but it was neither with Norcom. They provided great videos that narrated the next steps. There was always some one available to answer questions when they did come up, whether it was through email, text, or phone call.

The response time was better than could ever be expected. Norcom has all the speed and technology of the online mortgage companies, but the one thing they have that the others don't is an amazing team of people with heart.

We are so thankful to work with Kristen, Amber, & Donna for their hard work and kindness in helping us purchase our first home.


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Wangeci Mathai

The staff was pleasant and answered my questions in a timely manner. They actually went far and beyond in assisting me and making it easy and smooth. I thank everyone in the Sturbridge office.


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Pamela M.

Kristen and her team work really hard to get our loan done! Top notch service! I highly recommend her to all my clients and also have used her personally.


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Pamela Mills

Quality service! Gets the job done. Love Mama K and her amazing team!


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Mary Stolarczyk

Kristen always run a smooth ship and it's a pleasure to know I don't need to worry about a deal once it's in her hands. And I really value her referrals.


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Lisa Caron

10 Star Rating! Always a pleasure to do business with. Great communication!


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Noelle Merle

As a real estate professional, I can tell you with absolute certainty that Kristen goes FAR above the call of duty in her profession. I honestly can't think of enough wonderful things to say about her and the Team she has working with her! They are all rock stars!


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Andrea Barstis

I worked closely with Amber, she was a great pleasure to work with and always responded to my questions in a timely manner. She provided any and all information necessary to keep me up to date on my process and timelines.
I would definitely use Norcom again in the future as well as recommend them to friends and family. Thank you Norcom!


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Alicia Bays

I LOVE the communication from the Mama K team. I haven't worked with any other lender that does such a good job of keeping me in the loop so that we can work together for a smooth transaction. Keep up the good work!


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Nora Salls

Best experience ever! Very little stress. Easy to apply. E-Signing, uploading documents and receiving videos on the process of our financial status.


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James Gerardi

I would definitely recommend working with Kristen. Kept me up to date on the progress of the mortgage and made it a simple and easy process.


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Matthew Mazzone

1. How would you rate the level of service you received from us?

Answer: Excellent


2. How would you rate your level of satisfaction with the overall experience in dealing with us?

Answer: Very Satisfied


3. Would you mind providing a client testimonial about your overall experience?

Answer: Very helpful, kept us informed the whole process.


4. Would you be willing to recommend us to family members or friends?

Answer: Yes


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Jennifer Sauter

From initial contact to the closing, Kristen, Amber, and each member of the Norcom office provided consistent communication, feedback, and support. I felt as though each of my questions and concerns were met with informed and detailed responses, their personal attention to details, to explaining the mortgage application process, and the determining of which mortgage program best met my needs as a homeowner helped make the experience of buying a new home less stressful overall.

The Norcom staff responsible for my mortgage experience were easy to talk to, were understanding of the particulars of my situation, and made every attempt to meet my timelines and provide quick responses allowing for the whole process to move forward without delay. The Norcom staff were always professional, personable, and willing to help.

I highly recommend them to others looking to secure financing for home ownership and purchase.


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Leo Duplessis

1. How would you rate the level of service you received from us?

Answer: Excellent


2. How would you rate your level of satisfaction with the overall experience in dealing with us?

Answer: Very Satisfied


3. Would you mind providing a client testimonial about your overall experience?

Answer: Everything was great. Glad Norcom was recommended to me.


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Al Green

Kristen Walther and group did an amazing job with helping us secure a loan and close on our home. The mortgage process was smooth and surprisingly quick.

If your looking to purchase a home, I would recommend you contact Kristen at Norcom.


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