Testimonials

Dawn Angelli Brown

November 17, 2020

★★★★★

Very efficient and polite, makes you feel like you’re part of her family.


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Juliann Brown-Day

November 15, 2020

★★★★★

Kristen really helped my parents, Dawn and Arthur Brown, during their house buying process. She personalized every step and they said it made them feel like they were working with a family member. I highly recommend her!


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Erin O'Connell

October 24, 2020

★★★★★

Thank you all so much. I can't even begin to put into words how amazing the whole ”MAMA K” team has been, not only through this refinance but also when I originally bought my house.

You and your team are so responsive, organized, patient and understanding. My emails were responded to within minutes, any questions or concerns I had were handled immediately. From the minute Donna called to ask if I was interested in refinancing, to Kristen emailing me within the hour, to Amber sending out easy to read and understand instructions, and lastly closing on the refi, every step of the process was an absolute breeze.

I couldn't recommend you enough!! Thank you all so much.


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Jaime L'Heureux

July 7, 2020

★★★★★

Our experience with Mama K and her Team was amazing! From the very initial contact until our closing, we never felt alone. Mama K and Amber were always there to answer questions and kept us up to date with where we were in the process, etc. Amazing customer service and communication.

I couldn't imagine going through this experience with anyone else.

I HIGHLY recommend Mama K and her Team to anyone in the market looking to purchase a new home.

Thank you!


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Erik & Kristen
Ware, MA
June 23, 2020

★★★★★

Kristen helped us obtain a mortgage after our broker at the time couldn’t. It was during the pandemic, and the guidelines had changed. Kristen kept working for us, and her hard work paid off for us!!

We truly appreciate her dedication, and have already referred someone to her. We will continue to refer friends and family in need of a mortgage broker!

Thank you!!


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Amy Roode

May 14, 2020

★★★★★

Mama K and team were great at staying on top of our needs in order to facilitate a timely close on our loan.

Thanks to everyone involved!

Amy Roode, MSN, RN.


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Hadinet Balcha

May 11, 2020

★★★★★

Thank you Norcom Mortgage!

Kristen is amazing to work with! She goes above and beyond for each of her clients, and is always a call or text away. She takes the time to thoroughly explain each step of the process.

I have referred a few of my friends to Kristen during this process and hope the referrals go through.

Thank you Kristen for everything!

Hope you all are doing well.

Thanks,

Hadinet


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William & Karina Remington

February 5, 2020

★★★★★

No words to describe how grateful my beautiful wife and I are to have Kristen in our corner working with us to make our dreams a reality!

For that you, Kristen will always hold a special place in our hearts. Once again, thank you, thank you, thank you!


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Emily Wildgrube

January 1, 2020

★★★★★

Trevor and I cannot thank 'The Mama K Team' enough. You all helped us through every step of this process, making sure we understood and felt comfortable along the way.

Kristen leads her team with incomparable professionalism and we will not hesitate to recommend her team to our family and friends in the future!

Thank you!


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Sarah Wodecki

December 17, 2019

★★★★★

I am so happy with my new home! Kristen and her team were amazing!

Home buying is stressful but as a single mom I was even more so. So grateful for all the help that was provided by the team. Kristen was always reassuring and responded to my questions and emails almost immediately!

Loved working with her and would recommend her to anyone looking to purchase a home!

Thank you Kristen and your team!


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Sarah Jasinski

November 2, 2019

★★★★★

Kristen is amazing!! I couldn’t have asked for a better person to work with!! Definitely worked some magic for me!!

Thank you, Thank you, Thank you!!


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Beth Johnson

October 11, 2019

★★★★★

Kristen, Amber and the whole team went out of their way to help this re-finance work for us!


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Ashley Carota

September 30, 2019

★★★★★

Everyone who I talked to was great. Worked mostly with Amber who was wonderful! The process was not stressful and she helped run everything smoothly!


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mlvnorta

August 1, 2019

★★★★★

Kristen and the "Mama K Team" were amazing during the entire process. Kristen was always available and very helpful, purchasing a home was very stressful at times and she was always there to help me through it.

You'll also be very lucky to work with Amber, she works very fast to get the process going and answers all questions asap, she was great.

Thanks so much Kristen and Amber, you two are the best!


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Steven Cavallo

July 30, 2019

★★★★★

Kristen,

First of all I want to thank you once again for all you’re help and generosity on my refinance. Norcom stepped up to the plate on every situation.

Donna was and is always front and center throughout the entire process. She is a huge asset to Norcom.

Amber and Brianna were so patient with all the Solar Panel delays. Please give them a big thank you for me!

Thank You again and for helping all of the first responders at MFD. It’s nice for someone as nice as you to give back to us!


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Deb N Elvin

July 22, 2019

★★★★★

Can't thank this crew and Mama K "Kristen Walther" for assisting my mother and I with our mortgage needs. This team went above and beyond to help us with a critical timeframe, and completed exactly what we needed to accomplish two deadlines!

I was highly impressed with how quickly and efficiently they worked to complete this complicated situation! Everyone in the office is very friendly and professional, and has a great attitude in regards to answering all of your questions. They even worked on a Holiday off to ensure our file was completed on time.

It feels great knowing my elderly mother is now free from a monthly payment that she had been making for years. We had two closings in one week, and were able to get into our dream home on top of all of this! They helped us so much! I completely trust this team of professionals to meet any needs you may have regarding purchasing a new home, reverse mortgages, anything! We had funds transferred and files complete in a quick timeframe that I was not sure they could accomplish, but they did, and they did it perfectly!

Everyone in the office was always friendly and helpful, and we sincerely appreciate all they did for us!


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Julies Estela

April 8, 2019

★★★★★

Just wanted to thank you guys for the gift you guys sent over, and also for everything you guys have done to make this experience as smooth as possible.

Purchasing a home can be demanding while still juggling a wedding, but, my little family is super grateful to have such an attentive, fast, and informative team.

From the bottom of my heart,

Thank you so much.


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Dan Glennon
Townsend, MA
February 26, 2019

★★★★★

I’m not big on writing reviews, unless something was awful or really great. My recent re-finance experience with Norcom Mortgage was definitely the latter. They refer to themselves as a team, and that was truly evident throughout the whole process. A well-oiled machine that knows how to keep things moving forward!

Whenever there was a roadblock, the team found a work-through or around. Best of all, they made it fun - from the first email and on-line application to the cookies to the closing.

Thanks to Kristen, Amber, Rosa and Donna (and anyone that I might have missed).


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Amanda Collins Bernier

September 20, 2018

★★★★★

Kristen and her team walked me through the whole process from pre-approval all the way to closing.

As a first time homebuyer, I had about a million questions at each step of the process. They were always quick to respond and explain everything. Made the process so much easier than I expected!


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Kimberly Merril

September 10, 2018

★★★★★

Everyone in the group was amazing. Answering our questions on the weekends, late at night was fantastic. All of you went out of the way to make sure Kim and I were taken care of.

I can’t thank you enough for the effort everyone put into us getting the house. All of you are fantastic and excellent at your jobs.

Thank you so much.


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Bill Martin

August 31, 2018

★★★★★

Thank you everyone from the bottom of our hearts for all you hard work and for making this happen! We are literally moving out of our rental as we speak.

We are incredibly grateful for everyone involved.

Thank you again,

Bill and Sandy


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Shawn Busha

August 22, 2018

★★★★★

Kristen and her team are fantastic! We've worked with them twice now and there is nobody around that can match their knowledge and drive to help you achieve your goals (A++).


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Kimberly Busha

August 20, 2018

★★★★★

Kristen and her team were exceptional to work with. The entire process went smooth. Kristen and everyone at Norcom are friendly,helpful and went above and beyond to make the process as effortless as possible for us.

We will definitely recommend Mama K and her team to everyone.


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Alyssa Carroll

August 20, 2018

★★★★★

Norcom and all the Staff in the Sturbridge always exceed my expectations. Kristen and her team went above and beyond to make this transaction smooth and seamless, which is extremely impressive considering the short sale process in general!

Anytime I needed help or assistance it was answered immediately.



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Robert Brown

August 2, 2018

★★★★★

Kristen and Amber were super easy to work with, always prompt and very amicable!


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