January 1, 2020
Trevor and I cannot thank 'The Mama K Team' enough. You all helped us through every step of this process, making sure we understood and felt comfortable along the way.
Kristen leads her team with incomparable professionalism and we will not hesitate to recommend her team to our family and friends in the future!
December 17, 2019
I am so happy with my new home! Kristen and her team were amazing!
Home buying is stressful but as a single mom I was even more so. So grateful for all the help that was provided by the team. Kristen was always reassuring and responded to my questions and emails almost immediately!
Loved working with her and would recommend her to anyone looking to purchase a home!
Thank you Kristen and your team!
Sarah Jasinski |
November 2, 2019
Kristen is amazing!! I couldn’t have asked for a better person to work with!! Definitely worked some magic for me!!
Thank you, Thank you, Thank you!!
October 11, 2019
Kristen, Amber and the whole team went out of their way to help this re-finance work for us!
September 30, 2019
Everyone who I talked to was great. Worked mostly with Amber who was wonderful! The process was not stressful and she helped run everything smoothly!
August 1, 2019
Kristen and the "Mama K Team" were amazing during the entire process. Kristen was always available and very helpful, purchasing a home was very stressful at times and she was always there to help me through it.
You'll also be very lucky to work with Amber, she works very fast to get the process going and answers all questions asap, she was great.
Thanks so much Kristen and Amber, you two are the best!
July 30, 2019
First of all I want to thank you once again for all you’re help and generosity on my refinance. Norcom stepped up to the plate on every situation.
Donna was and is always front and center throughout the entire process. She is a huge asset to Norcom.
Amber and Brianna were so patient with all the Solar Panel delays. Please give them a big thank you for me!
Thank You again and for helping all of the first responders at MFD. It’s nice for someone as nice as you to give back to us!
Deb N Elvin|
July 22, 2019
Can't thank this crew and Mama K "Kristen Walther" for assisting my mother and I with our mortgage needs. This team went above and beyond to help us with a critical timeframe, and completed exactly what we needed to accomplish two deadlines!
I was highly impressed with how quickly and efficiently they worked to complete this complicated situation! Everyone in the office is very friendly and professional, and has a great attitude in regards to answering all of your questions. They even worked on a Holiday off to ensure our file was completed on time.
It feels great knowing my elderly mother is now free from a monthly payment that she had been making for years. We had two closings in one week, and were able to get into our dream home on top of all of this! They helped us so much! I completely trust this team of professionals to meet any needs you may have regarding purchasing a new home, reverse mortgages, anything! We had funds transferred and files complete in a quick timeframe that I was not sure they could accomplish, but they did, and they did it perfectly!
Everyone in the office was always friendly and helpful, and we sincerely appreciate all they did for us!
April 8, 2019
Just wanted to thank you guys for the gift you guys sent over, and also for everything you guys have done to make this experience as smooth as possible.
Purchasing a home can be demanding while still juggling a wedding, but, my little family is super grateful to have such an attentive, fast, and informative team.
From the bottom of my heart,
Thank you so much.
February 26, 2019
I’m not big on writing reviews, unless something was awful or really great. My recent re-finance experience with Norcom Mortgage was definitely the latter. They refer to themselves as a team, and that was truly evident throughout the whole process. A well-oiled machine that knows how to keep things moving forward!
Whenever there was a roadblock, the team found a work-through or around. Best of all, they made it fun - from the first email and on-line application to the cookies to the closing.
Thanks to Kristen, Amber, Rosa and Donna (and anyone that I might have missed).
Amanda Collins Bernier|
September 20, 2018
Kristen and her team walked me through the whole process from pre-approval all the way to closing.
As a first time homebuyer, I had about a million questions at each step of the process. They were always quick to respond and explain everything. Made the process so much easier than I expected!
September 10, 2018
Everyone in the group was amazing. Answering our questions on the weekends, late at night was fantastic. All of you went out of the way to make sure Kim and I were taken care of.
I can’t thank you enough for the effort everyone put into us getting the house. All of you are fantastic and excellent at your jobs.
Thank you so much.
August 31, 2018
Thank you everyone from the bottom of our hearts for all you hard work and for making this happen! We are literally moving out of our rental as we speak.
We are incredibly grateful for everyone involved.
Thank you again,
Bill and Sandy
August 22, 2018
Kristen and her team are fantastic! We've worked with them twice now and there is nobody around that can match their knowledge and drive to help you achieve your goals (A++).
August 20, 2018
Kristen and her team were exceptional to work with. The entire process went smooth. Kristen and everyone at Norcom are friendly,helpful and went above and beyond to make the process as effortless as possible for us.
We will definitely recommend Mama K and her team to everyone.
August 20, 2018
Norcom and all the Staff in the Sturbridge always exceed my expectations. Kristen and her team went above and beyond to make this transaction smooth and seamless, which is extremely impressive considering the short sale process in general!
Anytime I needed help or assistance it was answered immediately.
August 2, 2018
Kristen and Amber were super easy to work with, always prompt and very amicable!
July 31, 2018
Will absolutely be referring Norcom to everyone we know looking for a home. We are very pleased with the diligent work done by all involved!
Thank you again so much,
May 31, 2018
In the midst of closing on our home about 3 years ago, our original bank was struggling to get things done and we knew it wasn't going to happen.
Our amazing realtor at Red Door Realty got us in contact with Norcom.
Now with only 2 weeks until closing, Norcom helped us out and got everything done on time. It was impressive to say the least.
July 30, 2018
1. If you were to rate our performance from 1 to 10, how would you grade us?
2. Would you please rate our performance on the following qualities?
Communication and accessibility: Answer - 10
Smooth and enjoyable process: Answer - 10
Friendly and courteous staff: Answer - 10
Professionalism: Answer - 10
Knowledgeable and resourceful: Answer - 10
3. Did our team exceed your expectations? If so, please describe an instance of how we went above and beyond:
Answer: You are always available. I receive answers to my questions in a timely manner no matter the day or time.
May 2, 2018
From the first day we met Kristen she made us fell at ease. She was very knowledgeable and understood what we were looking for. Also, Amber was very good at communicating with us and did a great job in answering all our questions.
I would recommend anyone to the Norcom team, they did a great job in helping us become home owners.
Thank you so much.
Joseph Blancato, Jr.|
April 30, 2018
Thank you for getting this done for us on time and as promised. Awesome service which is hard to find nowadays.
This was by far the easiest mortgage and closing we have experienced. Kristen, Amber and the team did a wonderful job detailing what was needed and communicating the next steps.
From our offer to close we were well under 30 days thanks to their knowledge and efforts.
I will be recommending them to everyone I know who is looking for a mortgage.
Kristen was more than helpful. She responded to every email very quickly and took the time to explain everything to me and answer my questions fully.
If you were to rate our performance from 1 to 10 stars, how would you rate our performance on the following qualities?
Communication and accessibility - 10
Smooth and enjoyable process - 10
Friendly and courteous staff - 10
Professionalism - 10
Knowledgeable and resourceful - 10