Testimonials

Mandee Bush

We are so grateful to be able to work with Norcom to secure a mortgage on our dream home. We originally were pre-approved by a different mortgage company, with a mortgage that just didn't work for us. After only a few short conversations, we knew we needed to work with Norcom.

Kristen and her team were thorough, honest, and kind. They found us a mortgage that made sense for our family and walked us through the entire process.

Being a first time home buyer, we assumed the mortgage process would be overwhelming & time consuming, but it was neither with Norcom. They provided great videos that narrated the next steps. There was always some one available to answer questions when they did come up, whether it was through email, text, or phone call.

The response time was better than could ever be expected. Norcom has all the speed and technology of the online mortgage companies, but the one thing they have that the others don't is an amazing team of people with heart.

We are so thankful to work with Kristen, Amber, & Donna for their hard work and kindness in helping us purchase our first home.


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Wangeci Mathai

The staff was pleasant and answered my questions in a timely manner. They actually went far and beyond in assisting me and making it easy and smooth. I thank everyone in the Sturbridge office.


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Pamela M.

Kristen and her team work really hard to get our loan done! Top notch service! I highly recommend her to all my clients and also have used her personally.


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Pamela Mills

Quality service! Gets the job done. Love Mama K and her amazing team!


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Mary Stolarczyk

Kristen always run a smooth ship and it's a pleasure to know I don't need to worry about a deal once it's in her hands. And I really value her referrals.


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Lisa Caron

10 Star Rating! Always a pleasure to do business with. Great communication!


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Noelle Merle

As a real estate professional, I can tell you with absolute certainty that Kristen goes FAR above the call of duty in her profession. I honestly can't think of enough wonderful things to say about her and the Team she has working with her! They are all rock stars!


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Andrea Barstis

I worked closely with Amber, she was a great pleasure to work with and always responded to my questions in a timely manner. She provided any and all information necessary to keep me up to date on my process and timelines.
I would definitely use Norcom again in the future as well as recommend them to friends and family. Thank you Norcom!


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Alicia Bays

I LOVE the communication from the Mama K team. I haven't worked with any other lender that does such a good job of keeping me in the loop so that we can work together for a smooth transaction. Keep up the good work!


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Nora Salls

Best experience ever! Very little stress. Easy to apply. E-Signing, uploading documents and receiving videos on the process of our financial status.


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James Gerardi

I would definitely recommend working with Kristen. Kept me up to date on the progress of the mortgage and made it a simple and easy process.


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Matthew Mazzone

1. How would you rate the level of service you received from us?

Answer: Excellent


2. How would you rate your level of satisfaction with the overall experience in dealing with us?

Answer: Very Satisfied


3. Would you mind providing a client testimonial about your overall experience?

Answer: Very helpful, kept us informed the whole process.


4. Would you be willing to recommend us to family members or friends?

Answer: Yes


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Jennifer Sauter

From initial contact to the closing, Kristen, Amber, and each member of the Norcom office provided consistent communication, feedback, and support. I felt as though each of my questions and concerns were met with informed and detailed responses, their personal attention to details, to explaining the mortgage application process, and the determining of which mortgage program best met my needs as a homeowner helped make the experience of buying a new home less stressful overall.

The Norcom staff responsible for my mortgage experience were easy to talk to, were understanding of the particulars of my situation, and made every attempt to meet my timelines and provide quick responses allowing for the whole process to move forward without delay. The Norcom staff were always professional, personable, and willing to help.

I highly recommend them to others looking to secure financing for home ownership and purchase.


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Leo Duplessis

1. How would you rate the level of service you received from us?

Answer: Excellent


2. How would you rate your level of satisfaction with the overall experience in dealing with us?

Answer: Very Satisfied


3. Would you mind providing a client testimonial about your overall experience?

Answer: Everything was great. Glad Norcom was recommended to me.


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Al Green

Kristen Walther and group did an amazing job with helping us secure a loan and close on our home. The mortgage process was smooth and surprisingly quick.

If your looking to purchase a home, I would recommend you contact Kristen at Norcom.


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Jorge DeJesus

Thank you again for the pizza party. Everyone was surprised at the fact that you did that for us but it goes to show you how amazing your team and company are.

I couldn't be happier with our experience throughout the whole process and our choice of home.

Thanks again!


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Cheryl Pereira

Everyone was always friendly and knowledgeable. I got return calls/texts/emails back fast. Even late nights and weekends. I believe they also put there clients best interest before money like I do. That says a lot about there company & team. I look forward to doing many more deals with them.


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Lavon Winkler

I highly recommend Kristen Walter and her team at Norcom Mortgage. With increasing regulations making the mortgage process more complicated, Kristen and her team guide you through the process and help make it as simple as possible. I have worked with many mortgage companies over the years and Norcom is tops!


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Nichole Remillard

Kristen and her team were absolutely wonderful and accommodating to my husband and I. We were first time homebuyers and did not understand a lot about the home buying process.

Kristen and Amber explained everything to us and answered any and all questions we had with prompt responses. They found solutions and made the home buying process so much less stressful.

I would recommend Kristen and her team to anyone looking for a home, whether it be your first or third home. I am very pleased with the level of knowledge and customer service Kristen provided to us.


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Shana Palermo

The mortgage process as you know can and is one of the most stressful ordeals. Norcom made a very difficult and overwhelming time a very easy and doable process. They had beginner videos that explained every corner before we embarked on the next phase. Amber was our one-on-one contact and answered every question, no matter how minute or detailed the explanation was.

From our initial over the phone conversation with Kristen, to our congratulations your loan is now approved, just awesome! So glad our real estate agent gave me her number. The best!


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Julie Wamburu

How would you rate the level of service you received from us?

Answer: Excellent


How would you rate your level of satisfaction with the overall experience in dealing with us?

Answer: Very Satisfied


Would you mind providing a client testimonial about your overall experience?

Answer: Perfection in every way! That sums it up perfectly!


Was there anything we could have done to improve the overall experience for you?

Answer: Nothing, couldn't be happier!


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Thanh & Duong Nguyen

Kristen and the Norcom team did a great job helping us with our mortgage application and process. They were very helpful every step of the way and I could not have ask for a better team and experience. I will definitely recommend Kristen and Norcom to my friends and family that are in the market.

Thank you for all your help!


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Joseph Rice

There were many questions and unknowns when purchasing a house, especially for first time home buyers. Kristen and the Norcom team were always there to support Veronica and I whenever needed and ultimately made the buying process much smoother than expected.


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Linda DeVine

Working with Kristen and her team of professionals was pleasant and informative. The process was made seamless through very informative and instructional email correspondence saving me valuable time. All documents were clearly explained, and straight forward. The service I received from the application process through to the closing was impeccable. I will certainly recommend Norcom Mortgage.


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Travis Mason

Summing up the experience my wife and I had with Kristen and the rest of her team is not very easy. We could write pages of so many reasons as to why we were so happy to have worked with everyone at Norcom Mortgage.

If it wasn't for Kristen and her dedicated team, we never would have ended up in the beautiful home we now have in just a short couple months. We went from renting together for 17 years, to now owning a beautiful home in a nice quiet area, with our two young daughters. Kristen kept us going even when things sometimes were just not fun. She was ALWAYS available, always had the answers we needed, and made sure we made a safe and affordable investment.

We cannot thank them all enough for all the hard work and dedication to us as if we were their only customers. There is no other company I would ever recommend as highly as Norcom Mortgage!


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